Services include custom balloon creations such as: Balloon arches Balloon garlands Event installations Process Consultation: Initial consultation to discuss design preferences, color schemes, and event details if needed. Proposal: Submission of a detailed proposal, including a mock-up (if applicable), timeline, and pricing. Set-Up: On-site installation is included in the quoted price. Set-up time will be discussed during the booking process. Breakdown: Breakdown and removal of balloons are available for an additional fee. Payment A non-refundable 50% deposit is required to secure the booking. The remaining balance is due at least 72 hours before the event. Additional Fees Travel fees may apply for locations outside a 10-mile radius of the business. Fees for additional materials or last-minute changes will be discussed and billed accordingly.

Policy Overview This policy outlines the terms and conditions for refunds and cancellations for all services offered, including Business Consulting, Balloon Arch Decor, Romance Set-Up, and Graphic Design. It ensures transparency regarding payments, cancellations, and refunds. 1. General Refund Policy 1.1 No Refunds: All payments made for services, including deposits, consultation fees, and full payments, are non-refundable. 1.2 Reason for No Refunds: This policy reflects the time, resources, and preparation that go into delivering high-quality services. 2. Cancellation Policy 2.1 Client Cancellations: Notification Requirement: Clients must notify us of cancellations via email or phone at least 7 days before the scheduled service date. Rescheduling Option: Clients may reschedule their service once without incurring additional fees, provided notice is given at least 7 days before the original date. 2.2 Cancellations Within 7 Days of Service: If a cancellation occurs within 7 days of the scheduled service, no refunds or rescheduling will be permitted. Deposits will not be refunded. 2.3 Missed Appointments: Failure to show up for a scheduled appointment or service without prior notice will be considered a cancellation, and no refund or rescheduling will be offered. 2.4 Balloon/Romance Decor No refunds will be issued for completed balloon installations or services rendered. 3. Rescheduling Policy 3.1 Rescheduling Process: Clients are allowed to reschedule their service once without penalty if notice is given at least 7 days in advance. If needed to be rescheduled more than twice, the event will be canceled, and a new payment will need to be made. 3.2 Additional Rescheduling Requests: Subsequent rescheduling requests will incur an administrative fee of $50. 4. Service-Specific Policies 4.1 Business Consulting: Once a session has commenced, no cancellations, rescheduling, or refunds are allowed. 4.2 Balloon Arch Decor & Romance Set-Up: Changes to themes or designs must be requested at least 30 days before the event. If materials or custom items have already been purchased for the service, clients will be charged for these items in addition to the cancellation terms. Cancellations made before the event will result in forfeiture of the deposit. 4.3 Graphic Design: Once work has begun or commenced on any graphic design project, no refunds or cancellations will be allowed. 5. Provider Cancellations 5.1 Force Majeure: If we are unable to fulfill the service due to unforeseen circumstances (e.g., natural disasters, emergencies), clients will be offered a rescheduling option or credit toward future services. 6. Agreement to Terms By booking or purchasing our services, clients agree to this Refund and Cancellation Policy. Contact Information For questions, cancellations, or rescheduling requests, please contact: Email: 7hueexperience@gmail.com We appreciate your understanding and cooperation in adhering to this policy. Thank you for choosing our services!

General Policies Communication: All inquiries and communications must be made via email, phone, or designated messaging platform. Clear and prompt responses are essential to ensure smooth project completion. Booking and Scheduling: A minimum of two weeks' notice is required for all projects. Bookings are confirmed upon receipt of deposit (see Payment section). Rush services may be available for an additional fee, subject to availability.

Consent for Photos and Content Usage 1.1 Agreement to Consent: By submitting payment for our services, you grant permission for photographs, videos, and other content featuring the work created or provided by us to be captured and used for promotional and marketing purposes. 1.2 Scope of Usage: Photos and content may be used in the following formats: Social media platforms (e.g., Instagram, Facebook, TikTok, LinkedIn). Marketing materials (e.g., flyers, brochures, ads). Website portfolio and galleries. Email campaigns or newsletters. Demonstrations or presentations. 2. Client Confidentiality 2.1 Personal Privacy: No identifiable images of clients or their guests will be used without additional verbal or written consent. If a client or guest is unintentionally captured in a photo, we will ensure that the image is either anonymized or seek permission before use. 2.2 Event/Project Anonymity: Specific details about private events or projects (e.g., names, locations) will not be disclosed without client consent. 3. Ownership of Content 3.1 Creator Rights: We retain ownership of all photographs and content featuring our work. This includes any images captured during setup, the final display, or design process. 3.2 Client Use: Clients may request copies of photos for personal use. Any public sharing or distribution by the client must credit our business. 4. Opt-Out Option 4.1 Pre-Payment Notification: If you do not consent to photography or content usage, you must notify us in writing prior to submitting payment. 4.2 Post-Payment Consent Removal: Once payment is submitted, consent cannot be revoked. 5. Promotional Discounts 5.1 Content Sharing Incentive: Clients who agree to allow us to tag or share specific photos featuring them or their business may qualify for promotional discounts on future services (if applicable). 6. Disputes or Concerns If you have concerns regarding this policy or how content will be used, please contact us before booking or submitting payment to discuss accommodations. Contact Information For questions or additional clarification, please reach out: Email: 7hueexperience@gmail.com By submitting payment, you confirm your understanding and agreement to this Photography and Content Usage Policy. Thank you for allowing us to showcase our work and celebrate your event or project!

Graphic Design Services Scope of Work Services include but are not limited to: Logo design Social media graphics Marketing materials (flyers, brochures, etc.) Branding packages Process Consultation: Initial consultation to discuss client’s vision, deliverables, and deadlines if needed. Proposal: Submission of a detailed proposal, including a timeline and pricing. Revisions: Up to two revisions with 3 minor changes are included in the quoted price. Additional revisions will incur a fee of $25 per revision. Final Deliverables: Files will be provided in agreed formats (e.g., PNG, JPEG, PDF, etc.) upon full payment and completed design expect for website designs. Payment A non-refundable 50% deposit is required to begin work for projects over $500 or more. The remaining balance is due upon approval of the final design and before file delivery. All projects under $500 are due in full before services are started.

Policy Overview This policy outlines the terms and conditions for consultation fees related to Business Consulting, Balloon Arch Decor, Romance Set-Up, and Graphic Design services. The consultation fee ensures clients receive tailored advice and planning services. All consultation fees are non-refundable. 1. Consultation Fee Structure 1.1 Business Consulting: Fee: $75 per session up to 60 minutes. Includes: Initial business analysis, tailored advice, and an actionable plan specific to the client’s needs. 1.2 Balloon Arch Decor: Fee: $30 per session up to 30 minutes. Includes: Theme selection, material recommendations, design mock-ups, and a detailed cost estimate for the project. 1.3 Romance Set-Up: Fee: $45 per session up to 30 minutes. Includes: Custom design consultation, theme brainstorming, and venue planning tailored to your romantic vision. 1.4 Graphic Design: Fee: $50 per session up to 45 minutes. Includes: Concept discussions, branding advice, and preliminary design ideas to align with the client’s vision. 2. Payment Terms 2.1 Payment Timing: Consultation fees must be paid in full at the time of booking to secure the session. 2.2 Payment Methods: Payments can be made via credit/debit card, PayPal, or bank transfer. 3. No Refund Policy 3.1 Non-Refundable Fee: All consultation fees are non-refundable under any circumstances. 3.2 Rescheduling: Clients may reschedule their consultation once without incurring an additional fee, provided at least 72 hours' notice is given. 4. Additional Costs 4.1 Follow-Up Sessions: Additional sessions will incur a separate consultation fee. 4.2 Project Costs: Any agreed-upon services or products following the consultation will be charged separately. The consultation fee does not cover project execution. 5. Client Responsibilities 5.1 Preparedness: Clients are encouraged to come prepared with relevant information, questions, and goals to maximize the value of the consultation. 5.2 Timeliness: Late arrivals may result in reduced consultation time without a fee adjustment. 6. Service Limitations 6.1 Scope: The consultation is strictly for planning and advisory purposes. No physical work or design deliverables will be provided during the consultation unless explicitly agreed upon. 7. Agreement to Terms By booking a consultation, the client acknowledges and agrees to this Consultation Fee Policy, including the no-refund clause. Contact Information For questions or to schedule a consultation, please contact: Email: 7hueexperience@gmail.com Phone: We look forward to helping bring your vision to life!

Printing Material Policy Third-Party Printing: All printed materials are handled through a trusted third-party printing service. I am not directly responsible for the printing process, including quality, colors, or production errors. File Preparation: I will ensure that all design files meet the necessary specifications for printing (e.g., resolution, format, color profiles). It is the client’s responsibility to review and approve all designs before printing. Communication with Printer: I can facilitate communication with the printing service on behalf of the client if requested. Any additional charges from the printer (e.g., shipping, rush fees) will be billed to the client. Responsibility: Once files are approved and sent to the printer, I am not liable for any printing errors, delays, or issues caused by the third party. Reprints or corrections due to printer error must be resolved directly with the printing service. Payment: Printing costs are separate from design fees and must be paid directly to the printing service or included in the project invoice. Client Responsibilities Provide timely feedback and approvals to ensure deadlines are met. For balloon installations, ensure the venue is accessible and ready at the agreed time. Communicate any changes or special requirements as soon as possible. Business Rights The business retains the right to use completed designs and balloon installations for promotional purposes unless the client requests otherwise in writing. All designs remain the property of the business until full payment is received.

Romance Decor: Elevate Your Special Moments Transform any space into a breathtaking setting for love and connection with our Romance Decor services. Whether you’re planning an intimate date night, a surprise proposal, an anniversary celebration, or a romantic getaway, we specialize in creating personalized, elegant, and memorable atmospheres. From stunning candlelit arrangements and luxurious floral accents to themed decor tailored to your vision, we handle every detail to make your special moments unforgettable. Let us set the stage for love, turning ordinary spaces into extraordinary experiences that leave a lasting impression. Services Include: Customized decor themes and color palettes Luxurious candles, floral arrangements, and fairy lights Personalized details like name banners or love notes Unique setups for indoor or outdoor venues Add-ons such as balloon garlands, rose petals, or photo backdrops Perfect for proposals, anniversaries, date nights, or “just because” surprises, our Romance Decor service brings your vision of romance to life. Let us create the magic, so all you have to do is enjoy the moment. Process Consultation: Initial consultation to discuss design preferences, color schemes, and event details if needed. Proposal: Submission of a detailed proposal, including a mock-up (if applicable), timeline, and pricing. Set-Up: On-site installation is included in the quoted price. Set-up time will be discussed during the booking process. Breakdown: Breakdown and removal of balloons are available for an additional fee. Payment A non-refundable 50% deposit is required to secure the booking. The remaining balance is due at least 72 hours before the event. Additional Fees Travel fees may apply for locations outside a 20-mile radius of the business. Fees for additional materials or last-minute changes will be discussed and billed accordingly.

Turnaround Time and Processing Policy This policy outlines the standard turnaround times for services provided, while acknowledging that processing times may vary depending on the complexity and scope of each project. General Guidelines Initial Consultation and Assessment Once all required materials are submitted, we will assess the project and provide an estimated turnaround time within 1–3 business days. Complex projects may require additional evaluation time. Standard Turnaround Times by Service Business Consulting: Deliverables or reports will be provided within 5–7 business days after the consultation. Balloon Arch Decor: Small/Mid-sized events: 2–3 days for concept approval; completed setup within 1–2 weeks. Large events: 5–7 days for concept approval; completed setup within 2–3 weeks. Romance Set-Up: Planning and delivery are completed within 5–10 business days of booking, depending on customization needs. Graphic Design: Single designs (logos, flyers): 7–10 business days. Comprehensive branding packages: 3–5 weeks. Revisions Revisions requested will generally be completed within 2–5 business days, depending on their complexity. Multiple or extensive revisions may extend the timeline, which will be communicated in advance. Factors That May Affect Processing Times Project Scope: Larger or highly customized projects may require extended timelines. Client Delays: Missing materials, incomplete information, or delayed approvals can result in extended turnaround times. Seasonal Demand: High-demand periods (e.g., holidays or peak event seasons) may impact processing times. Unforeseen Circumstances: Unexpected issues such as supply chain delays (for decor materials) or technical difficulties will be communicated promptly. Expedited Services Rush orders may be available for an additional fee. Turnaround times for expedited services will be determined case-by-case. Rush service availability depends on the current workload and schedule. Communication and Updates Initial Timeline Confirmation After assessing the project, a timeline will be shared and agreed upon before starting work. Progress Updates Weekly or milestone-based updates will be provided for larger projects. Clients will be notified immediately of any changes to the timeline. Final Delivery Deliverables will be submitted via the agreed-upon method (e.g., email, physical delivery) on or before the final deadline. Client Responsibilities Submit all required materials and approvals promptly to avoid delays. Respond to communication within 1–2 business days to keep the process on schedule. Notify us immediately of any changes to project requirements that may impact processing time. Flexibility Clause While we strive to meet the agreed turnaround times, certain projects may experience variability due to unforeseen factors. Any changes to the timeline will be communicated transparently, with options to adjust expectations or explore alternative solutions.

All items provided for events are inspected and delivered in excellent condition. Once items are in the client’s possession or set up at the event venue, the client assumes full responsibility for their care. Any damages, breakages, or losses occurring during the event or in transit back to us will be the client’s responsibility. Charges for repair or replacement of damaged items will be assessed and billed to the client accordingly. To avoid disputes, we recommend that clients inspect all items upon delivery and notify us immediately of any pre-existing issues.